FAQ

Frequently Asked Questions. Every little bit helps!

Payment Methods

  1. What method of payment does Visitmeteora accept?
  2. What is the reservation process? How long does it take to have my reservation confirmed?
  3. Does visitmeteora.travel accept phone, fax, email or regular mail reservations?
  4. Can I add to, delete from or change my reservation after I submit it online?
  5. I’m afraid I may have accidentally made my reservation twice!
  6. I do not want to put my credit card information online over the net. How can I make a reservation?
  7. Why is my credit card being rejected when I know I have money in my account?
  8. Is the ©visitmeteora.travel website secure? What kind of security is used?
  9. Does ©visitmeteora.travel sell or release my personal information? What kind of privacy is offered?
  10. Any questions concerning your Reservation?

Question Regarding your Meteora Visit

  1. What are the visiting hours and days of the monasteries?
  2. What is the best way to explore Meteora?
  3. How many days do I need to walk around Meteora?
  4. What’s the best way to travel to Meteora?
  5. Follow a guided tour or go independent?
  6. What is the Best Time to Visit the Monasteries?
  7. How and when was this geological phenomenon made?
  8. What is the Entrance fee for the monasteries?
  9. What is the correct spelling of Kalampaka town?
  10. How many stairs for each monastery?
  11. Is there a dress code to enter a monastery?
  12. How many monasteries can I see in one day?
  13. What else can I see except from the monasteries of Meteora?
  14. What about the climate of the area?
  15. Is the tap water drinkable?
  16. What should I pack with me when sightseeing the Meteora monasteries?
  17. Steps, walking and general fitness requirements.

Payment methods

  1. We accept a wide variety of payment methods, including:
    Visa
    MasterCard
    American Express (AMEX)
    Maestro
    1. Immediately after submitting your reservation you will receive a confirmation via email. (credit-card)
    2. Within 24 hours of submitting your reservation you will receive a confirmation email from us. (paypal)
    3. An E-Ticket will be sent to you via email immediately after your order, providing you with all detailed information about your tour. Contact information on your local tour provider will be included in your E-Ticket for your own convenience and reconfirmation purpose.
    4. Simply print your E-Ticket and present it on the day of your activity to your tour guide. Please remember that your E-Ticket is your proof of purchase. (Please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have questions regarding your E-Ticket. We suggest you include your E-Ticket number in the subject line of your email.)
  2. Yes, we accept phone, fax e-mail and regular mail reservations. However, all reservations should preferably be generated online. For making the online reservation, you need to visit our website, choose the item of your preference and continue the purchase following the steps.
  3. Yes, as long as we have not reserved the tour for you and receive your request at least 48 hours before the start of the tour. Send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. We will try our best to accommodate your needs. However, we cannot amend, modify or void your reservation after we receive confirmation of your reservation from our tour providers. Please refer to our Terms and Conditions.
  4. Send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will void the duplicated reservation for you as long as it has not been invoiced and/or confirmed.
  5. When you are making a reservation on the Internet, security is our number one priority. All online transactions are sent through our secure server, and encrypted with 128-bit technology. However, if you prefer not to put your credit card information online, you can call us or fax us at 0030 24320 23820 and make the reservation with our customer service representative.
  6. A credit card can be rejected due to an invalid credit card number - expiration date - daily limit - insufficient credit, or other reasons. Sometimes the card number itself is not filled in correctly. Check online to make sure the number has been completed correctly. Contact your credit card company for more information.
  7. When you are making a reservation on the Internet, security is our number one priority. All online transactions are sent through our secure server, and encrypted with 128-bit technology. Once the information is received through the Internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.
  8. www.visitmeteora.travel respects your privacy. We are committed not to sell or release your information to anyone under any circumstances. All of the information obtained from our web site will be used for processing purposes only. The only e-mail you will receive from visitmeteora.travel will be the one regarding your reservation and other information you may have requested, such as newsletter.
  9. For more information regarding your reservations, don't hesitate to call us at 0030 24320 23820 or just email us at This email address is being protected from spambots. You need JavaScript enabled to view it. , and we will get back to you as soon as possible!

Question Regarding your Meteora Visit

  1. The opening hours change from year to year, so beware of relying on information in guide books or general web sites. We will try to do our best in keeping the timetable of visiting times and days of the monasteries up-to-date.
  2. The ideal way to experience the beauty of Meteora is by walking! Walking is the only way to see some of the most impressive rock formations in the area just East of Kastraki. It's worth climbing to the rock of Aghio Pnevma (Holy Spirit), where a little whitewashed chapel has been cut into the rock. From a bell improbably located on an otherwise bare extension of the rock you can look directly down towards Kastraki. It's also possible to escape from the crowds by heading northwards from the Transfiguration Monastery to Ypapanti.
  3. There are several walking routes and you may try different routes of various levels of difficulties. If possible, split the hiking in two days and covering the two eastern monasteries in one day and the remaining four western ones on the second day. Attempting the entire circuit in one day could take as long as 8 hours, if you are planning on walking up and down from the monasteries. Walking from Great Meteoron to St. Stephen’s monastery (including the detour to Ag. Nikolaos) takes about 2hr. All monasteries have water fountains, but always bring your own bottle.
  4. Kalambaka is fairly easy to reach by train or bus. There are two convenient direct trains from Athens, as well as several trains connecting with the main Athens-Thessaloniki line at Palaiopharsala. You may find buses for Athens, or Metsovo and Ioannina, two beautiful areas towards the Pindos mountains. There are frequent local buses from Kalambaka to Kastraki and to Trikala, which is the principal town of the area, 20 minutes from Kalambaka. Trikala also has a big bus station for a wider range of bus connections.
  5. While these walks can be done independently, a knowledgeable guide can greatly enhance your experience and can choose your path carefully. You may become lost for a while following less well signposted paths, but it will be a much richer experience. If you don’t trust your sense of direction, then let us guide you by joining one of our hiking tours!
  6. The Monasteries of Meteora may be visited all year round, but the weather is wet and cool from December to March. Crowds and high season rates begin from from July 1st to October 15th . May and June are the best months for comfortable weather, low season rates and the opportunity to explore the area in peace.
  7. The formations go back to about 60 million years ago, when a mixture of sandstone and conglomerate were formed during the Tertiary Period. A series of plate movements raised the seabed of what once used to be a surface of sea, creating a high plateau with many fault lines. The powers of water and wind gave the rocks their present shape.
  8. In each monastery there is an entrance fee of 3 euro per person.
  9. You may see the name of the town Kalambaka written in various forms. The actual letters 'm and p', when used together in Greek, are pronounced as 'b'. Therefore the town may be called Kalabaka (phonetic spelling), Kalampaka or Kalambaka.
  10. The Monastery of the Holy Trinity has the maximum number of steps, which is 140. The Holy Monastery of St Stephen is connected with a walking bridge, thus making it more accessible than any other monastery.
  11. Appropriate clothing is required to visit the monasteries. Sleeveless clothing and shorts are prohibited. Skirts and shawls are available at the entrance for those who are unprepared.
  12. Before we answer this question we have to specify that everything should be taken into account. It depends on how fit you are, the transportation and time available, weather conditions ect. Most people are able to visit between 2 to 4 monasteries per day. The few visitors who visit all 6 of them within one day are missing out on a magical, more slow-paced adventure. We recommend at least 2 days in Meteora.
  13. While you are here to visit the monasteries don’t miss out on:
    The Theopetra cave, the hermitage of Badovas, the old Byzantine church of Virgin Mary, hiking up to the Holy Spirit rock, the Aspropotamos region and the Plastira lake.
  14. The mountain range to the east and north of the site experiences a wide climatic variation from very hot summers to cold winters with heavy snowfall. Summer is the driest time, storms occurring all year round especially at higher altitudes.
  15. Yes, it is!
  16. Around the monasteries, there are no restaurants or cafes, so it is always a good idea to take some snacks and a bottle of water or refreshments. Don’t forget the appropriate clothing and your camera!
  17. There are hundreds of steps leading to the monasteries so prepare your knees for long hikes. Make sure to bring appropriate shoes and bottled water. The most accessible monastery is The Holy Monastery of St. Stephen, while the one of Holy Trinity is the least accessible. You don’t need special training to tackle the hikes but the fitter you are, the easier it will be for your body (and the less sore you’ll be the next day).
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